Please read the product information for Electronic Software Downloads and Apple’s Sales and Refunds Policy carefully, as software download purchases are non-refundable. to 8:00 p.m., or Saturday - Sunday from 7:00 a.m. For support for OS X Snow Leopard refer to Snow Leopard Support.įor technical issues, you can visit to connect directly with an Apple Expert for assistance.įor questions about billing, orders, or your account, please contact Apple Store Customer Service at 1-80, Monday - Friday from 5:00 a.m.For support for OS X Lion refer to Lion Support.For support for OS X Mountain Lion refer to Mountain Lion Support.When ordering Lion or Mountain Lion, you will receive an email with a redemption code for use with the Mac App Store.If you need older versions of OS X, they can be purchased on the Apple Online Store: Songs from the Apple Music catalog cannot be burned to a CD.The current version of the Mac operating system is macOS Catalina. iTunes-compatible CD or DVD recorder to create audio CDs, MP3 CDs, or backup CDs or DVDs.Internet connection to use Apple Music, the iTunes Store, and iTunes Extras.Screen resolution of 1024x768 or greater 1280x800 or greater is required to play an iTunes LP or iTunes Extras.To play 1080p HD video, a 2.4GHz Intel Core 2 Duo or faster processor, 2GB of RAM, and an Intel GMA X4500HD, ATI Radeon HD 2400, or NVIDIA GeForce 8300 GS or better is required.To play 720p HD video, an iTunes LP, or iTunes Extras, a 2.0GHz Intel Core 2 Duo or faster processor, 1GB of RAM, and an Intel GMA X3000, ATI Radeon X1300, or NVIDIA GeForce 6150 or better is required.To play standard-definition video from the iTunes Store, an Intel Pentium D or faster processor, 512MB of RAM, and a DirectX 9.0–compatible video card is required.PC with a 1GHz Intel or AMD processor with support for SSE2 and 512MB of RAM.
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